Terms & Conditoins

Terms & Conditions

If I.W.S. Internet Web Solutions requests payment for increased prices, you may cancel the order by giving notice to I.W.S. Internet Web Solutions, which must be received within seven days of the announcement of the increase. I.W.S. Internet Web Solutions or its agent will deliver the services you order, within the agreed time frame, subject to the scope of the order and provided all content is available.    Once the services are provided to you, you will own them and it is your responsibility if they are lost or damaged.

2. Renewals, Returns & Refunds

I.W.S. Internet Web Solutions cannot guarantee that your business will be successful and cannot refund for a website after it has gone live on the web. In order to be eligible for the money back guarantee we must be notified with in 30 days and we can only refund money paid. I.W.S. Internet Web Solutions has an extensive dispute resolution process that must be exhausted before any refunds are issued. All refund applications will be carefully considered and given at the discretion of the Company Management.

No Refunds are available for Domain Name Registrations, SSL Certificates or Hosting Accounts. Be sure you are registering the correct domain name before processing your payment.

Your contract with I.W.S. Internet Web Solutions is for a minimum period of 12 months. If it is not terminated for an acceptable reason agreed to by Management then it automatically renews for further 12 month periods on each anniversary of you agreeing to its terms (i.e. the date you made your application). If you wish to terminate your contract you should give us written notice at least 30 days before the annual renewal date of your contract with us. If you fail to send us this notice of termination your contract is automatically renewed and you shall become liable for the next annual fee in full, within the discretion of I.W.S. Internet Web Solutions Management.

3. Prices & Payment:

For each  order, you must pay: 1. the applicable price for the relevant services confirmed by I.W.S. Internet Web Solutions; and 2. the quoted fee specified by email at that time. Your order and credit card details are safe and secure. All personal and credit card information provided to I.W.S. Internet Web Solutions is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. At this stage we can only accept payments using the methods stated in the Payment section of this web site. We are unable to accept COD charges. Payment must be cleared before the services are provided unless you have approved credit facilities with I.W.S. Internet Web Solutions.

4. Your Account

You agree to take responsibility for the safekeeping of your user name and password. You are liable if your user name or password is used by an unauthorised person. You agree to release and indemnify I.W.S. Internet Web Solutions in connection with any use (whether authorised or unauthorised) of your user name or password. I.W.S. Internet Web Solutions may suspend or cancel your account at any time without prior notice.

6. Privacy

I.W.S. Internet Web Solutions will comply with I.W.S. Internet Web Solution’s Disclaimer Statement. I.W.S. Internet Web Solutions will not reveal your personal information to external organisations except for the purposes of fulfilling your order.

7. Liability

Any liability of I.W.S. Internet Web Solutions in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of I.W.S. Internet Web Solutions be limited to:

1. in relation to goods, the replacement of the goods or the supply of equivalent goods; and

2. in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

8. Changes To Terms

Each service order is governed by the terms and conditions current when the order is placed. I.W.S. Internet Web Solutions may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

9. Applicable Law

All purchases, and these terms and conditions, are subject to the laws of Victoria, Australia.